FAQs
Q1: What is your Minimum Order Quantity (MOQ)?
Our MOQ is 100 pieces per design, making it feasible for small businesses and startups to place orders without the stress of a large inventory.
Q2: Do you offer custom garment designs?
A: Absolutely! We specialize in bringing your unique designs to life. Our team works closely with you to ensure every detail of your vision is captured in the final product.
Q3: How long does it take to produce an order?
A: Production time varies depending on the complexity and quantity of the order. Typically, it takes about 2-4 weeks from the confirmation of the design and receipt of the deposit.
Q4: Can I request samples before placing a bulk order?
A: Yes, we encourage you to request samples. There's a nominal charge for sample production, which can be refunded in your bulk order.
Q5: What are your payment terms?
A: We generally ask for a 50% deposit to start production and the balance to be paid before shipment. Payment terms can be negotiated for recurring clients.
Q6: How do you ensure product quality?
A: Quality is our top priority. We conduct multiple quality checks at various stages of production to ensure every garment meets our high standards.
Q7: Do you provide international shipping?
A: Yes, we ship globally. Shipping costs vary based on destination and order size.
Q8: Can you accommodate urgent orders?
A: Depending on our production schedule, we try our best to accommodate urgent orders. Please discuss your specific needs with our team.
Q9: Are there any hidden costs?
A: No, we maintain transparency with our pricing. All costs are communicated upfront during the quotation process.
Q10: How can I get a quote for my order?
A: You can request a quote by contacting us through our website with your design details and order specifications. Our team will get back to you with a detailed quotation.